For short run digital colour printing of leaflets & newsletters Publisher files are fine. We accept files up to version 2010. Using Publisher 2010, files can be saved as PDF files. More details here. Users of Publisher 2007 can download a Microsoft add-in to save as PDF. Saving as PDF should avoid font problems.
If you prefer to supply a Publisher file, fonts should be embedded unless they are standard ones.
Embedding fonts in Publisher 2003:
1. Choose "Tools" then "Commercial Printing Tools".
2. Choose Fonts
3. Check "Embed TrueType fonts when saving publication"
4. Click "OK" to close the dialog box.
For business cards, we will usually cut & paste the Publisher file to recreate the design in different software.